Answer while your team is busy.
CaterVox handles the conversation when your team can’t pick up, including outside business hours.
One inquiry. A complete catering order.
See how CaterVox turns a catering conversation into event details, a paid order, and a handoff your team can act on.
Explore the workflow
01 / CAPTURE
Give every inquiry a useful next step.
A catering call should become an opportunity your team can understand—not another voicemail to piece together.
Ask the catering questions.
Collect the date, headcount, location, budget, service style, and dietary requirements.
Turn the conversation into a brief.
Bring the event details together so the next step starts with context.
ILLUSTRATIVE CATERING WORKFLOW
02 / BOOK
Move from interested to confirmed.
Keep the work between the first inquiry and payment moving, with the details of the event already in place.
Build around your catering offer.
Use your menus, packages, pricing, fees, minimums, and policies to shape the quote.
Give the customer a way to pay.
Send an invoice for the order and a straightforward path to complete payment.
Keep track of the unfinished steps.
Follow up on missing information, unanswered proposals, unsigned orders, and outstanding payments.
ILLUSTRATIVE CATERING WORKFLOW
03 / DELIVER
Hand off an order. Not a loose thread.
Give the people preparing and delivering the food a complete picture of what the customer needs.
Put the order details together.
Bring the menu, quantities, event timing, delivery instructions, dietary needs, and customer notes into the handoff.
Keep the team informed.
Send the complete order by email so the kitchen and operations team can work from the same details.
Stay connected to your systems.
Connect the order to major POS and ordering platforms, including Square, Clover, Toast, and Olo.
ILLUSTRATIVE CATERING WORKFLOW
YOUR BUSINESS, YOUR WORKFLOW
Built around your catering operation.
Your number
Use a dedicated catering number or connect CaterVox to your existing phone workflow.
Your catering offer
Keep menus, packages, pricing, minimums, fees, and policies at the center of the conversation.
Your systems
Connect with Square, Clover, Toast, and Olo. Your team also receives the complete order by email.
Your next action
Track the opportunity, conversation, payment status, and next step in the catering pipeline.
Make CaterVox
part of your team.
Answers to the practical questions about setup, payments, and order handoff.
Yes. Nights, weekends, or when everyone’s busy in the kitchen. People get an answer instead of waiting on a call back.
You decide what it should hand to you, like a big custom job or anything outside your policies. It takes down what it can and lets you know, so you’re not starting from scratch.
The date and time, how many people, where it’s going, pickup or delivery, what they want, allergies and dietary needs, their budget, how to reach them, and anything else you should know.
Yes. Once the order’s confirmed, it texts or emails them the invoice or a payment link and takes the deposit or the full amount. You get notified when they pay.
Yes. Walk us through how you run catering today and we’ll confirm how orders get to you.
We do. Send us your catering menu, prices, minimums, lead times, and pickup or delivery rules. We set it up and run test calls with you before it answers a real customer.
$199 for one catering location. More than one location? Let’s talk.