Answer while your team is busy.
CaterVox handles the conversation when your team can’t pick up, including outside business hours.
One inquiry. A complete catering order.
See how CaterVox turns a catering conversation into event details, a paid order, and a handoff your team can act on.
Explore the workflow
01 / CAPTURE
Give every inquiry a useful next step.
A catering call should become an opportunity your team can understand—not another voicemail to piece together.
Ask the catering questions.
Collect the date, headcount, location, budget, service style, and dietary requirements.
Turn the conversation into a brief.
Bring the event details together so the next step starts with context.
ILLUSTRATIVE CATERING WORKFLOW02 / BOOK
Move from interested to confirmed.
Keep the work between the first inquiry and payment moving, with the details of the event already in place.
Build around your catering offer.
Use your menus, packages, pricing, fees, minimums, and policies to shape the quote.
Give the customer a way to pay.
Send an invoice for the order and a straightforward path to complete payment.
Keep track of the unfinished steps.
Follow up on missing information, unanswered proposals, unsigned orders, and outstanding payments.
ILLUSTRATIVE CATERING WORKFLOW03 / DELIVER
Hand off an order. Not a loose thread.
Give the people preparing and delivering the food a complete picture of what the customer needs.
Put the order details together.
Bring the menu, quantities, event timing, delivery instructions, dietary needs, and customer notes into the handoff.
Keep the team informed.
Send the complete order by email so the kitchen and operations team can work from the same details.
Stay connected to your systems.
Connect the order to major POS and ordering platforms, including Square, Clover, Toast, and Olo.
ILLUSTRATIVE CATERING WORKFLOWYOUR BUSINESS, YOUR WORKFLOW
Built around your catering operation.
Your number
Use a dedicated catering number or connect CaterVox to your existing phone workflow.
Your catering offer
Keep menus, packages, pricing, minimums, fees, and policies at the center of the conversation.
Your systems
Connect with Square, Clover, Toast, and Olo. Your team also receives the complete order by email.
Your next action
Track the opportunity, conversation, payment status, and next step in the catering pipeline.
Make CaterVox
part of your team.
Answers to the practical questions about setup, payments, and order handoff.
Yes. CaterVox can answer when your team is busy, after hours, or unable to pick up—so every catering lead receives an immediate response.
CaterVox can capture the event date and time, guest count, location, service type, menu preferences, dietary requirements, budget, contact information, and special instructions.
Yes. Once the order details are confirmed, CaterVox can send the customer an invoice or payment link, collect the required payment or deposit, and notify your team.
CaterVox integrates with Square, Clover, Toast, and Olo. Review your specific setup with the team to confirm the connection and handoff you need.
Start with your catering menu, pricing, policies, and phone workflow. The CaterVox team will help you prepare your setup and test the experience before going live.